OUR QUALITY MANAGEMENT SYSTEM

In PARFARM S.A. we are committed to the quality of our product and service offerings. In a constant effort to ensure compliance with quality objectives that the Department has raised, we have implemented since 2004 our quality management is certified under the international standard ISO 9001:2000 (NMX-CC9001-IMNC-2000).
SEE CERTIFIED
 
QUALITY POLICY

Our commitment is to provide pharmaceutical products and services that meet the requirements and needs of the customer to exceed their expectations

Margarita Salazar Juárez
Director General
 
PROCESS-BASED APPROACH

We have a structure of processes in all departments, which allow planning all our activities towards to the same goal: satisfaction of our customers. Our staff is highly competent to carry out activities that each process requires; we have a constant training for our personal. Manufacturing processes and performance are verified by constantly monitoring and performance indicators, setting actions to be implemented if one of them does not meet expectations.

  
CONTINUOUS IMPROVEMENT

Our system of quality management is constantly audited, identifying any improvements that will help increase customer satisfaction in a timely manner to correct any deviation. We have a system deviation to detect any failure, it is classified, analyzed to known the root causes that originated such breach and sets out actions to prevent it doesn´t happen again.